by JoshuaF JoshuaF | May 26, 2016 | Media |
JetBlue’s week-long operational breakdown (2007) The crisis: JetBlue’s operations collapsed after an ice storm hit the East Coast of the US, leading to 1,000 cancelled flights in just five days. The company’s response: CEO David Neeleman never blamed the...
by JoshuaF JoshuaF | May 26, 2016 | Media |
Ideally every funeral home should have a comprehensive public relations and communications plan that will be enacted in the event of a crisis. In developing these plans, it would be helpful to prepare scenarios of possible disastrous events to allow management and...